Expectations for People Leaders

 
  • Turn enterprise goals into clear team priorities.

  • Focus the team on what truly matters, not just staying busy.

  • Work well across functions and help the team prioritize outcomes over activity

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In practice: “What matters most right now, and how do we know we are winning?”

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Leader actions:

  • Clearly connect team goals to enterprise priorities.

  • Translate priorities into 3–5 clear outcomes the team owns.

  • Regularly ask, “What result are we driving?”

  • Help the team stop or simplify work that doesn’t add value.

  • Align with partners early to avoid rework and delays.

  • Review progress frequently and adjust priorities as needed.

  • Celebrate results, not just effort.


 
  • Create an environment where speaking up—upward and across—is expected.

  • Encourage better, simpler, and safer ways of working.

  • Use data, curiosity, and action to drive meaningful change.

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    In practice: “Is there a better way to do this—and what does the data tell us?”

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Leader actions:

  • Invite ideas and questions from all levels.

  • Ask, “Is there a better, safer, or simpler way?”

  • Encourage teams to speak up across functions.

  • Use data and facts to explore improvements.

  • Test new ideas on a small, low-risk scale.

  • Remove barriers that slow work or create waste.

  • Act decisively once a better approach is identified.


 
  • Set clear expectations and hold yourself and others accountable.

  • Pay attention to details while keeping the bigger picture in view.

  • Guide problem-solving and ensure commitments are followed through.

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In practice: “Who owns this, by when, and how will we follow up?”

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Leader actions:

  • Set clear expectations for roles, timelines, and quality.

  • Confirm ownership before work begins.

  • Ask clarifying questions to ensure shared understanding.

  • Track commitments and follow up consistently.

  • Address gaps early, not after deadlines are missed.

  • Guide teams through structured problem-solving.

  • Hold yourself accountable before holding others accountable.


 
  • Connect work to purpose and clear goals.

  • Coach, give feedback, and develop people to perform at their best.

  • Recognize contributions and build future capability on the team.

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In practice: “Does everyone know why this work matters and how they contribute?”

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Leader actions:

  • Clearly explain why the work matters.

  • Set goals that people understand and can influence.

  • Coach regularly—not only during formal reviews.

  • Give timely, specific feedback.

  • Recognize effort, progress, and results.

  • Develop people by stretching skills and capabilities.

  • Identify and build future leaders on the team.


 
  • Lead with safety, ethics, and respect—always.

  • Address issues quickly, fairly, and consistently.

  • Model the behavior you expect from others.

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In practice: “Are we creating a safe, respectful environment where people can speak up?”

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Leader actions:

  • Model safe and ethical behavior at all times.

  • Address unsafe or disrespectful behavior immediately.

  • Treat all people fairly and consistently.

  • Listen with openness, especially to concerns.

  • Respond calmly to problems or bad news.

  • Make decisions aligned with company values.

  • Set clear expectations for respectful behavior—and reinforce them.

 

Why this Works for 3M Leaders?

  • Concrete actions, not concepts

  • Easy to practice in the flow of work

  • Clearly tied to existing Performance Culture Behaviors

  • Supports safety, engagement, and execution

 
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The 3M Chem Ops Way: Leadership Reflection Questions

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3M Performance Culture Behaviors for Enterprise Leaders