Conflict Resolution
I’m not sure how we got here. Today, we live in and experience an incredibly divided society. It’s the left versus the right, Millennials versus Gen X, or this religion versus that religion. We find ourselves constantly feeling polarized, isolated and misunderstood.
This divide isn't just in our personal lives; it reaches over into our professional relationships too. Lack of empathy in the workplace can lead to misunderstandings and conflicts. When we fail to consider our colleagues' perspectives, we risk sewing misunderstanding and distrust, and creating a toxic environment. Empathy in the workplace fosters respect and collaboration, and there's no place for rude, arrogant behavior in professional settings.
Similarly, empathy is crucial in our personal relationships. Without it, neglect can lead to apathy, selfishness, and distrust. Building strong relationships requires understanding and valuing others' feelings and experiences. When we approach our loved ones with empathy, we show them care and concern, strengthening our bonds.
The antidote to polarized relationships is empathy. Putting yourself in someone else’s shoes is the secret to successful relationships on all levels. It is important to remember that empathy is a choice. It can be taught, practiced, and learned — anyone can have empathy for others.
When we choose to practice empathy with those around us, we will make a difference.
Dr. Larry Little
Eagle Center for Leadership
The ability to lead oneself with wisdom is just as critical as leading others. For officers at the Decatur Police Department, wisdom means knowing when to act, when to listen, and when to pause. It’s the discipline of navigating conflict not with impulse or authority alone, but with self-awareness, restraint, and the courage to seek resolution over reaction.
Conflict is inevitable in policing—whether it arises in the field, within the department, or even within oneself. But officers who lead with wisdom de-escalate tension, preserve relationships, and model the integrity and professionalism the badge represents. In this way, wise conflict resolution becomes a daily act of leadership and service.
