What does COMMUNICATION look like for a 3M Chem Ops People Leader?
How leaders create clarity, alignment, and understanding. Effective communication is clear, timely, and two-way.
Leaders communicate clearly so teams know what matters and can deliver.
Communication actions:
Clearly explain priorities, goals, and expectations.
Connect daily work to enterprise objectives.
Share information in a simple, consistent way.
Reinforce key messages regularly—not just once.
Clarify what success looks like before work begins.
Close the loop by sharing results and next steps.
“I know what’s expected and why it matters.”
Leaders communicate in ways that invite ideas and challenge.
Communication actions:
Encourage questions and alternative viewpoints.
Ask open-ended questions to explore new ideas.
Listen without interrupting or dismissing concerns.
Respond constructively to disagreement.
Use data and facts to support discussions.
Share decisions and the reasoning behind them.
“My voice and ideas are welcome.”
Leaders communicate expectations clearly and follow through.
Communication actions:
Set clear expectations for roles, timelines, and quality.
Confirm understanding by asking for feedback or restatement.
Communicate changes quickly and clearly.
Follow up on commitments and decisions.
Address gaps or confusion early.
Be consistent in messages across teams and partners.
“There is no confusion about what we agreed to.”
Leaders communicate in ways that motivate and connect.
Communication actions:
Share the purpose behind goals and decisions.
Recognize contributions publicly and sincerely.
Provide timely, meaningful feedback.
Adapt communication to individual needs.
Encourage dialogue, not just one-way updates.
Celebrate progress and wins.
“I feel informed, included, and motivated.”
Leaders communicate with honesty, respect, and integrity.
Communication actions:
Speak honestly—even when messages are difficult.
Address issues promptly and respectfully.
Listen with empathy and openness.
Avoid assumptions; ask clarifying questions.
Communicate calmly during conflict or stress.
Reinforce respectful communication standards.
“My leader communicates with respect and integrity.”