What does VISIBILITY look like for a 3M Chem Ops People Leader?

How leaders stay present, accessible, and connected to the work and the people.

Visibility is showing up consistently—where the work happens and where people need leadership.

 

Leaders persevere to ensure results are achieved, not just started.

Visibility actions:

  • Spend regular time where the work is done.

  • Ask questions to understand progress and obstacles.

  • Observe processes, not just reports.

  • Connect what you see to priorities and outcomes.

  • Remove barriers identified through firsthand observation.

  • Reinforce focus on results during walk-arounds.

“My leader understands our work.”


 

Visible leaders see opportunities others may miss.

Visibility actions:

  • Observe how work is actually done versus how it’s designed.

  • Ask, “What’s getting in the way?”

  • Encourage people to share ideas during walk-arounds.

  • Listen for patterns and recurring issues.

  • Use what you see to challenge outdated processes.

  • Act on improvement opportunities identified firsthand.

“My leader notices and acts on what we experience.”


 

Visible leaders reinforce expectations through presence.

Visibility actions:

  • Observe adherence to safety, quality, and process standards.

  • Reinforce expectations in real time.

  • Follow up on commitments made during walk-arounds.

  • Address gaps respectfully and promptly.

  • Model accountability through consistent presence.

  • Close the loop on issues raised.

Standards matter—and leadership is paying attention.”


 

Visible leaders energize teams by being present and engaged.

Visibility actions:

  • Acknowledge effort and progress in person.

  • Recognize individuals and teams where the work happens.

  • Show appreciation through presence, not just messages.

  • Ask people how they’re doing—not just what they’re doing.

  • Reinforce purpose during interactions.

  • Build confidence through encouragement.

“My leader cares and is engaged.”


 

Visible leaders model respect, safety, and integrity.

Visibility actions:

  • Model safe and respectful behavior at all times.

  • Address unsafe or disrespectful actions immediately.

  • Listen attentively to concerns.

  • Treat all interactions with dignity.

  • Be calm and respectful under pressure.

  • Reinforce values through visible actions.

“Leadership behavior matches expectations.”

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Module Fourteen: Visibility

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Visible Leadership